Common Spa Questions

Q- What if I’m not feeling well/coming down with something? Can I still get a service?

A- For the courtesy of our other spa guests and employees, if you’re coming down with something or suspect you are contagious, please call us to reschedule when you’re feeling better. This will make for a more enjoyable service for you. If you’re getting a facial or massage, you will become sicker much faster. Massage moves the germs through your system at a faster and causes them to multiply. You may think you can get over your sickness faster, by moving the germs through faster, but no. You will feel like you hit a brick wall with in 24-72 hours later and will be much sicker than if you had waited.

Q-  Can I get a facial if I have rosacea, acne, sensitive skin, etc?

A- Yes! Each facial is customized for your specific skin type and condition.

Q- How early should I arrive for my appointment?

A- We recommend 5-10 minutes. If no one is at the front desk to greet you, please feel free to use the restroom and enjoy some water or tea with a magazine before your service. The restroom is located down at the end of the hallway and to the right. We will be right out to serve you!

Q-What happens if I am late for my appointment?

A- Please call. We will try to give you your full service. However, if another client is directly after you, we will need to shorten your service or schedule it at another time if you are more than 10 minutes late.